BlindRestoration
E-commerce Service Platform with Post-Repair Payments
The Challenge
Blind repair businesses needed a way to provide instant quotes online, manage mail-in repairs, and collect payment after the work was complete (not upfront). Traditional e-commerce platforms require upfront payment which doesn't fit the repair-first business model.
The Solution
Created a complete order management system with instant quote calculator, post-repair invoice generation, admin dashboard for tracking repairs, and carrier tracking integration (UPS, FedEx, USPS, DHL). Customers get quotes instantly, ship blinds, and only pay after seeing the repair quality.
Key Features Implemented
Instant Quote Calculator
Dynamic pricing based on blind type and dimensions
Post-Repair Payment
Invoice generation after repairs with Stripe Checkout
Admin Dashboard
Complete order lifecycle management with status tracking
Carrier Integration
Direct tracking links for UPS, FedEx, USPS, and DHL
Email Automation
Order confirmations, invoices, and shipping notifications
Flexible Disposal
Option to dispose of unrepairable blinds vs. return shipping
Order Timeline
Visual progress tracking from received to completed
Invoice Management
Custom shipping costs and disposal fee handling
Technical Highlights
- ▸ Custom post-repair payment workflow with Stripe webhooks
- ▸ Database polling for real-time updates (simpler than WebSockets)
- ▸ Separated admin/user contexts for security
- ▸ ExVCR test cassettes for reliable Stripe integration testing
- ▸ Professional HTML email templates with carrier-specific tracking
- ▸ Multi-item order system with line items support
- ▸ Order notes system for internal communication
Results & Impact
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